List the guidelines that should be followed when planning a presentation that adds value
What will be an ideal response?
1. Adapt the Presentation to Meet Unique Needs of the Customer
2. Cover One Idea at a Time and Use an Appropriate Amount of Detail
3. Use Proof Devices to Demonstrate Buyer Benefits
4. Appeal to as Many Senses as Appropriate
5. Develop Creative Presentations
6. Consider the Use of Humor–in Moderation
7. Choose the Right Setting
8. Document the Value Proposition
9. Quantify the Solution
10. Check Sales Tools
11. Summarize Major Points
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No service attribute can be easily quantified because of the intangibility of services
Indicate whether the statement is true or false
A code of ethics is ______.
A. required by law in the United States B. a specific set of professional behaviors and values C. based upon principles developed by the United Nations D. mandated by the ISO
What is the first step in attaining the advantages of diversity?
What will be an ideal response?
A summary judgment is granted only if there is no genuine question of law
a. True b. False Indicate whether the statement is true or false