A nurse supervising a certified nursing assistant (CNA) would correctly intervene upon hearing the CNA say:
1. "Hi again, Mr. Jones. Are you feeling better today? Oh, really? Tell me what's wrong and I'll see what I can do."
2. "Hello, Mr. Jones, my name is Andrea. The doctor says we need to move you to another unit today, so please let me know where you're keeping your personal belongings so we can send those along as well."
3. "Hello, Mr. Jones. Please roll up your sleeve."
4. "Hi, Mr. Jones. Ah, I see the Girl Scouts have come through today because you've got some cookies there, haven't you? Well, make sure to leave those alone till your kids come by to visit, okay? [Laughs] We don't want the doctor getting mad about you going off your diet."
ANS: 3
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