When Andre did not receive the highest grade in the class (he actually earned a B+), he immediately thought of himself as a failure and as the worst student. Andre was committing which of the following cognitive errors?

A) ?dichotomous thinking
B) ?selective abstraction
C) ?overgeneralization
D) ?personalization


A

Social Work & Human Services

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Bureaucracies' values almost always coincide with helping professionals' values

A) ?True B) ?False

Social Work & Human Services

What was Albert’s cultural and ethnic background?

Albert Mendoza was a baccalaureate social work intern at Crime Victims Center, an agency serving crime victims. His client, Carlos Hernandez, was a Mexican immigrant who sought both financial assistance for medical care and counseling for his family after they were assaulted in their home. Carlos was unable to communicate in English, and Albert had difficulty with his limited Spanish language proficiency. Albert began to suspect that Carlos was in the country illegally. He worried that he didn’t know the law about services available to illegal immigrants, specifically the Crime Victim’s Compensation funds. The agency did not have another Spanish-speaking worker, and Albert, a new social work intern, had primary responsibility for the case.

Social Work & Human Services

Steven is the subject of a mental status examination (MSE). You, the counselor, should pay particular attention to all of the following except:

A. Verbal communication and nonverbal communication B. Content of Steven's communication C. Nonverbal communication D. Steven's diagnostic history

Social Work & Human Services

Which of the following theories best explains media bias on the drug story? The:

A. grassroots theory B. ruling elite theory C. money machine theory D. professional subculture theory E. All of the above theories contribute concepts that help to understand media bias on the drug story.

Social Work & Human Services