Yvonne had a cyst removed from her right hand three weeks ago. You scheduled her follow-up appointment for one week after the surgery, but she did not show up for the appointment. Today she called to say that the incision is red and oozing and has a foul smell. She thinks the surgeon "messed up" and is threatening a lawsuit. Which of the following statements applies in this situation?
A. The physician is not responsible because patients sign a form waiving their right to sue before the surgery is performed.
B. The physician is protected from legal action if a "no-show" was documented when Yvonne missed her follow-up appointment.
C. The physician should ask Yvonne to come into the office so he can correct his error and avoid a lawsuit.
D. Yvonne may win the lawsuit if the incision turns out to be infected.
E. Yvonne can file a lawsuit against both the physician and the entire practice because her incision was not properly cared for.
Answer: B
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