Exquisite Expressions ? Exquisite Expressions is a home decorating company that sells many different household accessories ranging from candles to entertainment centers. Dora is the CEO of the company. She feels that there is not enough specialization within the company and wants to organize the business in a different way. Dora thinks that the company would be more effective if it were to switch to a new way of organization. For example, there could be a manager in charge of the candles, a different manager in charge of the entertainment centers, and so on. ? Another issue that Dora wants to resolve is that of delegation. She believes that if she could improve her delegating, employees would feel more empowered and want to go above and beyond what they are required to do. There are

certain reasons that Dora has a hard time delegating to others, but she is confident that the problem will be overcome if she works on it. Refer to Exquisite Expressions. What type of departmentalization does Dora want to switch to?

A. By function
B. By product
C. By location
D. By customer
E. By responsibility


Answer: B

Business

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