In creating a mediation plan, the nonattorney mediator should consider ______.

A. what solution is the best
B. how to manage dual roles
C. what deadlocks might occur
D. which party has the better case


C. what deadlocks might occur

Communication & Mass Media

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Leslie decided to work for a credit union rather than a traditional for-profit bank because she felt her values would overlap with those of a credit union, not a bank. This is an example of _____

a. organizational identification b. assimilation c. organizational poaching d. empowerment

Communication & Mass Media

Credibility can be built by using humor

Indicate whether the statement is true or false

Communication & Mass Media

An advanced web-searching technique that allows a user to narrow a key word search by specifying certain parameters is referred to as a(n)

A. Boolean search B. Google search C. illustration D. search engine

Communication & Mass Media

Which of the following is an example of a purpose/thesis for an inspirational/motivational speech?

A. Today I will ask you to remember three steps you can take to avoid identity theft. B. This afternoon I will show you how you can mix three common household products to create your own antiseptic. C. After hearing this information, you should be eager to help take steps to change the grading system on our campus. D. Our goal tonight is to honor the sacrifice made by students serving in the armed forces.

Communication & Mass Media