Socially acceptable norms regarding the expression of emotion are referred to as ___________
a. emotional contagion
b. display rules
c. emotional labor
d. strategic emotionality
Answer: b
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According to Syd Field's diagram, the narrative structure of a movie can be broken down into
a. five acts. b. three acts, with ten to twenty "plot points." c. one act, with five scenes. d. prologue, act I, interlude, act II, epilogue.
Which of the following concepts about self describes your ability to observe and control how you express yourself verbally and nonverbally when interacting with others?
a. self-concept b. self-disclosure c. self-monitoring d. self-fulfilling prophecies e. self-esteem
Which leadership behavior ensures more input along the task dimension and higher member satisfaction along the process dimension?
a) Gatekeepin b) Mediating c) Coordinating d) Initiating
People who hear the message first-hand or read or view it later constitute the ______ audience.
a. target b. theoretical c. intended d. actual