Which of the following is most likely to damage the customer-provider relationship?

A. Performing perception checking
B. Using a lot of jargon
C. Communicating nonverbally
D. Using paralanguage


Answer: B

Business

You might also like to view...

Based on the above data, what is the amount of quick assets?

a. $168,000 b. $96,000 c. $60,000 d. $61,000

Business

To indicate a word is slang or informal usage, ________

A) enclose it in quotation marks B) explain it in parentheses C) underline it D) none of these; do not use slang or informal terms

Business

Measuring the number of people who attend to messages or attend program activities is what level of program evaluation?

A. Preparation D. Opinion change B. Implementation E. Attitude changes C. Impact

Business

Your résumé should summarize your work history and qualifications for a job

Indicate whether the statement is true or false

Business