The nurse focuses on effective communication when caring for an older client. Which method does the nurse use?
1. Speak continuously so the client can stay focused on the conversation.
2. Ask for clarification, rephrase, and summarize throughout the interaction.
3. Keep the speaking voice loud and make statements slowly and clearly.
4. Change the subject if the client seems disturbed by the discussion topic.
2. Ask for clarification, rephrase, and summarize throughout the interaction.
Explanation: 1. Silent pauses are beneficial in that they give the client time to think and provide more information.
2. The nurse should avoid misunderstandings by saying, "I'm not sure what you mean," which helps to clarify content.
3. Yelling or speaking loudly to older clients should be avoided because yelling could be disturbing if a hearing aid is being used. Slowing down speech rate is not necessary for the client with adequate hearing and cognition.
4. Changing the subject is a barrier that could disrupt the communication process.
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