When using the DMAIC acronym of the Six Sigma quality process improvement model, the nurse understands that the M (measure) refers to
a. the development of a data collection plan.
b. determination of the average LOS.
c. determination of the average wages.
d. determination of the ethnicity of admis-sions.
ANS: A
Data are necessary to determine process improvement. Options B, C, and D are incorrect because although they may individually be among the data collected, they do not by themselves define it.
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Stress, according to Hans Selye, is best described in the general adaptation syndrome (GAS) and includes three stages. Which one is NOT included in the three stages?
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