The National Committee for Quality Assurance (NCQA) reviews managed care plans and develops report cards to __________
a. allow health care consumers to make informed decisions when selecting a plan
b. control the quality and utilization of health care services to patient populations
c. establish punitive monetary penalties that are paid by poor quality providers
d. guarantee the financial stability of managed care plans and their organizations
a
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This law protects the confidentiality of patient information
a. OSHA b. HIPAA c. First amendment d. COBRA
________ The pegboard system is a manual bookkeeping system for patient accounting
Indicate whether the statement is true or false
The ____ system is the simplest sprinkler system in design and operation.
A. dry pipe B. wet pipe C. preaction D. deluge
__________ letters must be used with care, because some patients find them to be cold and uncaring
Fill in the blank(s) with correct word