Which type of nonverbal behavior is the least effective posture for support agents?

A. an open stance
B. face the user
C. establish eye contact
D. fold arms


Answer: D

Computer Science & Information Technology

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____________ arrays, also known as 2D arrays, can hold two sets of data.

a. Double-data b. Two-dimensional c. Row-column d. Duel-derivative

Computer Science & Information Technology

The comma operator

a. is a list of expressions separated by commas b. according to the ANSI C++ Standard, is supposed to be evaluated left to right c. not all compilers evaluate left to right, i.e., do not follow the C++ Standard, hence left to right evaluation should not be depended upon. d. has value equal to the value of the first expression in the list. e. all of the above

Computer Science & Information Technology

This type of report can be updated to reflect any data that has been added after the table was created

A) label report B) key report C) static report D) dynamic report

Computer Science & Information Technology

Which of the following is TRUE about tiles?

A) New tiles added to the Start screen are added to the beginning of your apps. B) Tiles can be dragged to a new location on the Start screen. C) Tiles can be pinned to the Start screen but cannot be unpinned. D) You can remove a tile from the Start screen by double-clicking it and clicking Unpin from Start.

Computer Science & Information Technology