The nurse manager asks a group of nurses to work together to create a schedule that will meet the staffing needs of the unit. Each nurse volunteers to gather data prior to the next meeting. Of which type of problem solving is this an example?
1. Negotiation
2. Collaboration
3. Compromise
4. Forcing
2
Explanation: 1. Collaboration occurs when all parties use their expertise to problem solve. The group focuses
on problem solving as opposed to competition. Negotiation implies differences in opinions.
Although agreement may be achieved, consensus is not necessarily reached. Compromise
means that neither party gets what he or she wants. Rewards are divided between both parties.
Forcing provides an immediate end to the conflict but fails to resolve the cause of the conflict.
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