As a nurse is obtaining a health history from a patient, the nurse uses comments such as "go on." Which technique is the nurse using?
a. Cues
b. Inferences
c. Back-channeling
d. Termination
C
This is known as back-channeling, which is the practice of giving positive comments such as "all right," "go on," or "uh-huh" to the speaker. These indicate that a nurse has heard what the patient says and is attentive to hear the full story. A cue is information that you obtain through use of the senses. An inference is your judgment or interpretation of these cues. Termination is the last phase of the interview in which the interview comes to an end.
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