Briefly discuss the fundamental components of the Intercultural Conflict Style (ICS) Inventory.

What will be an ideal response?


The dynamics of conflict revolve around two fundamental features of all conflict: disagreement and emotional reaction. Disagreement is the cognitive component of conflict. Emotional reaction is the affective component. Regardless of culture, people deal with disagreement either directly or indirectly and that they either openly express or restrain their emotional reactions to conflict. Thus, one’s intercultural conflict style is defined by one’s direct or indirect communication about disagreements and his or her emotionally expressive or emotionally restrained behaviors. An individual who approaches conflict directly but is emotionally restrained takes on a discussion conflict style. The person who is direct in his or her communication and is also emotionally expressive takes on an engagement style. When one communicates about conflict indirectly and without emotion, he or she takes on an accommodation style. Finally, the person who communicates indirectly about the disagreement but is emotionally expressive takes on a dynamic style.

Communication & Mass Media

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When delivering your speech ________

A) give as many examples as possible B) show how many meanings a word or expression can have C) use complex definitions D) provide an operational definition to clarify the word?s use

Communication & Mass Media

One question a speaker should ask after selecting an informative speech topic is "what does the audience already know about the topic?" What other questions should a speaker ask about an informative topic?

What will be an ideal response?

Communication & Mass Media

Which persuasive speaking strategy suggests that persuasion is more likely if achieved incrementally?

a. connect with your listeners b. organize your arguments c. enhance emotional appeals d. focus your goals

Communication & Mass Media

All of the following statements are true, EXCEPT:

a. Fantasy messages can be very entertaining because of their imaginative or humorous appeal. b. Fantasy messages can stimulate us to think creatively. c. Fantasy is a model to imitate. d. All of the above messages are true.

Communication & Mass Media