Which of the following examples of power is an example of personal power?
a) Legitimate power
b) Reward power
c) Expert power
d) Coercive power
e) Informational power
ANS: c
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Answer the following statements true (T) or false (F)
__________ is the first stage in the active listening process
a. Paraphrasing b. Motivating c. Expressing understanding d. Organizing e. Asking questions
North Americans generally have a smaller personal "space bubble"
than le from Mediterranean countries. Indicate whether the statement is true or false
Situational audience analysis seeks to assess all of the following EXCEPT
a. ?the degree by which you may be able to sway the listeners' opinions. b. the listeners' perceptions of who you are. c. the attitudes the listeners already hold about your topic. d. the listeners' reasons for being at the occasion. e. the listeners' knowledge about your topic.