_____ is an approachto quality improvement characterized by very ambitious quality goals, extensive training of employees, and a long-term commitment to working on quality-related issues.

A. Six Sigma
B. Pareto analysis
C. Just-in-time production
D. Lean production


Answer: A

Business

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The matching rule

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______ conflict involves the conflict of ideas that generally leads to changes that improve performance.

A. Forcing B. Dysfunctional C. Collaborating D. Functional

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A company shares its financial goals, income statements, budgets, sales, forecasts, and other relevant data about company performance and prospects with all its employees. This company engages in the practice of

A. groupthink. B. open-book management. C. filtering. D. micromanagement. E. blogging.

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If a factory wants to cut its current lot size in half, by what proportion must setup cost change?

A) Setup cost must be cut to one fourth its current value. B) Setup cost must also be cut in half from its current value. C) Setup cost must double from its current value. D) Cannot be determined. E) Setup cost must quadruple from its current value.

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