If the time when the vehicle repair will be completed is not acceptable, the service consultant should do which of the following?

A. Reschedule the work in the future when it is more convenient for the customer
B. Tell the customer it will be done when the customer demands (over promise)
C. Both A and B are correct
D. Neither A nor B is correct


A. Reschedule the work in the future when it is more convenient for the customer

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What will be an ideal response?

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Fill in the blank(s) with the appropriate word(s).

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All these are returnless fuel systems EXCEPT ________

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