A nurse manager is attempting to address issues of work-related stress and dissatisfaction on the unit
Which administrative intervention has been identified through research as providing the most positive impact on staff morale even when job demands are high?
a. Scheduling so that all staff gets two weekends off a month
b. Arranging for extra staff when patient activity is above the unit average
c. Offering a paid vacation day to anyone who has no absents for six months
d. Assuring that no staff will be mandated overtime more than twice monthly
ANS: C
Workplaces with positive social interactions involve less stress, even when the job demands are high. When there is competition among workers, negative interactions among staff mem-bers, and no assistance when the workload becomes overwhelming, job dissatisfaction and stress is evident. The nurse manager will best impact the stress and resulting dissatisfaction by arranging for help with patient care when the need exists. Although the other options are not inappropriate, they do not address the issue research has identified as the primary cause of stress in the workplace.
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