Servicescape refers to the ______.

A. physical surroundings in which a service is assembled and delivered
B. physical surroundings in which the seller and government interact
C. virtual space in which IT services are provided
D. regulatory environment in which the firm functions


A. physical surroundings in which a service is assembled and delivered

Business

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The last step in the accounting cycle is to prepare the financial statements

Indicate whether the statement is true or false

Business

Which of the following is not needed in calculating the value of a bond?

a. Face interest rate b. Market interest rate c. Future value of periodic interest payments d. Present value of face (maturity) amount

Business

Which phase is a campaign in following the kickoff?

A. quiet B. noisy C. public D. planning

Business

Helena Furnishings wants to reduce its cash conversion cycle. Which of the following actions should it take?

A. Increases average inventory without increasing sales. B. Take steps to reduce the DSO. C. Start paying its bills sooner, which would reduce the average accounts payable but not affect sales. D. Sell common stock to retire long-term bonds. E. Sell an issue of long-term bonds and use the proceeds to buy back some of its common stock.

Business