During his most recent performance appraisal, a nurse was told by his supervisor that he tends to adopt a passive aggressive communication style when he is in highly stressful situations. Which behavior is typical of passive aggressive communication?
A) The nurse tends to be passive with supervisors and managers but aggressive when communicating with coworkers.
B) The nurse often makes sarcastic comments when he is under stress.
C) The nurse has an inconsistent communication style that changes when he experiences job stress.
D) The nurse has a fear of conflict and tends to avoid direct confrontation whenever possible.
Ans: B
Feedback:
Passive aggression is characterized by condescension and sarcasm. Avoidance of conflict is associated with passive communication. Passive aggressive communication is not necessarily dependent on the authority level of the other party nor is it associated with inconsistency in communication style.
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