Degree of operating leverage is calculated as
A) Contribution margin/Profit
B) Profit/Fixed costs
C) Profit/Variable costs
D) Total sales/Profit
E) Fixed costs/Profit
A
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Identify the true statement concerning communications between clients and accountants.
A. Even if a state has a statute that grants protection to accountants' working papers, federal courts do not always recognize such state statutes. B. In all states, communications between clients and accountants are treated the same way communications between clients and attorneys are treated. C. Communications between clients and accountants are treated by courts as privileged in the vast majority of states. D. The accountant can never be forced to testify about the client's records and about conversations that the accountant had with the client.
Answer the following statements true (T) or false (F)
1. The process capability index is inversely related to customer expectations. 2. Operating at the 3? quality level can be too risky for the health-care industry. 3. Termination of employees who produce a single defect is related to quality improvement. 4. Pareto analysis is an important tool for robust product design.
Trevor requires all applicants take a paper-and-pencil test with questions like “If a customer accidentally gave you too much money, would you return the excess?” Trevor is giving his applicants a(n) ______ test.
A. genetic B. honesty C. personality D. cognitive ability
The competitive intelligence system continuously collects information from the field through ________
A) government publications B) online monitoring C) speeches D) online databases E) market surveys