Choose the correct statement regarding quality.

A. Quality is described as rapid execution, response, and delivery of results.
B. Quality refers to goodwill stemming from one's social relationships.
C. Quality cannot be improved continuously.
D. Quality can be measured in terms of product performance, customer service, and reliability.
E. Quality refers to keeping costs low enough so the company can realize profits and price its products at levels that are attractive to consumers.


Answer: D

Business

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