Which of the following statements is true of web-based shopping and online self-service applications?

A) They reduce understanding of customer requirements and motives in the long term.
B) They increase the amount of time spent in face-to-face interactions with the customer.
C) They enforce more rigorous security measures than brick-and-mortar versions.
D) They reduce customer loyalty in the long term.


B

Business

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Brand image is the unique set of associations target customers or stakeholders make with a brand.

Answer the following statement true (T) or false (F)

Business

Classifying marketing costs in terms of their purpose-why the money was spent-requires the use of

A. functional accounts. B. iceberg accounts. C. marketing audit accounts. D. natural accounts. E. expense accounts.

Business

Drawbacks to prototyping include:

A) a tendency to create formal documentation of systems requirements which can then make the system more difficult to develop into a fully working system. B) using when requirements are not clear. C) creating when tools and data are readily available. D) checks in the SDLC are bypassed so that some more subtle, but still important, system requirements might be forgotten. E) support from management.

Business

Kayla has generated an NOL of

Kayla reported the following amounts in her 2018 tax return:



A) $0.
B) ($26,000).
C) ($14,000).
D) ($20,000).

Business