A new nursing assistant asks the nurse how best to approach a hearing-impaired older adult. Which of the following approaches should the nurse recommend?
A) Raise the volume of your voice.
B) Leave the radio on to calm the older adult.
C) Lower the tone of your voice.
D) Use exaggerated lip movements.
Ans: C) Lower the tone of your voice
Communication interventions for the hearing impaired should aim at clarity of words. This is accomplished by slowing the rate of speech and eliminating environmental noise and distractions. When communicating, lower the tone while speaking in a moderately loud voice.
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