Organizational ________ are used to inform members about what standards and principles are viewed as being important by the organization.
A. rules
B. stories
C. performances
D. values
Answer: D
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What does the acronym ROPE stand for in the persuasion model?
a. read only, persuade early b. reward online, post everyday c. research, objectives, programming, evaluation d. review objectives, post early
Jess is listening to a lecture in her communication class. In this situation, Jess is most likely listening for __________.
A. information B. empathy C. enjoyment D. evaluation
During a keynote speech at a luncheon, which of the following would be considered to be
interference? A) two audience members having a whispered conversation B) speaker has a verbal tic C) smell of food being served D) All of the above would be interference.
Active listening means focusing on the speaker's appearance and delivery rather than on her or his message.
Answer the following statement true (T) or false (F)