Max Power, a multinational company, wanted to gather customer reactions for its customer service activities. So the company decided to analyze the customer reactions through online networks
How can this objective be achieved effectively, and what benefit does it have?
a) Using social media tools; to help companies develop ways to provide information about social media efforts
b) By web analysis; to gauge web traffic and impact of the website on groups
c) Conducting social media participatory research; to listen to the consumers in virtual social settings
d) By digital analysis; to learn to analyze the thoughts of the consumers in social media
a
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__________ is a supportive behavior using objective statements that do not assign blame in the
situation. Fill in the blanks with correct word
Which of the following is an example of public speaking?
A. participating in a study group for class B. discussing politics with a friend at a bar C. delivering a toast at a wedding D. recording a video review of a movie and posting it to a blog
Explain the four basic patterns of family communication. Which pattern seems the most constructive and which seems the most destructive to families? Why?
What will be an ideal response?
Using ____________ techniques such as silence and social pressure gives groups power and over its members.
Fill in the blank(s) with the appropriate word(s).