Studying public speaking can teach all of the following skills EXCEPT

A. critical thinking.
B. decision making.
C. time management.
D. conflict resolution.


C. time management.

Communication & Mass Media

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Will is a high school guy who finally got the courage to ask his crush, Christine, out on a date. The night went really well, and Will felt like he was on top of the world. But when Monday came, Christine did not sit by him at lunch. Will thought, "What did I do? Did she not like the restaurant we went to?" Will has just demonstrated:

a. Emotional Reasoning b. Catastrophizing c. Personalization d. Mind Reading

Communication & Mass Media

Relational listening is best characterized as the ability to ______.

a. accurately paraphrase a message b. understand how communication affects the relationship and vice versa c. receive sensory stimuli d. perceive and focus on sensory stimuli

Communication & Mass Media

The Functional tradition in organizational communication seeks to understand organizations by

a. studying communication functions and structure. b. studying organizational culture. c. studying power, decision making, and organizing. d. all of these.

Communication & Mass Media

If you are a member of Generation X or are a Millennial, you can create a more supportive climate and productive group when working with Baby Boomers if you

a) explain that you are knowledgeable, have a lot of experience, and that Baby Boomers can learn from you. b) get to the point and state your needs and objectives clearly. c) communicate face-to-face with Baby Boomers rather than relying completing on email and texting. d) recognize that Baby Boomers may not spend as many hours at work as you do, but will still get the job done. e) micromanage the work of Baby Boomers

Communication & Mass Media