List the three advantages of defining the company's business in terms of the benefits customers seek instead of in terms of goods and services.

What will be an ideal response?


(1) It ensures that the firm keeps focusing on customers and avoids becoming preoccupied with goods, services, or the organization's internal needs. (2) It encourages innovation and creativity by reminding people there are many different ways to satisfy customer wants. (3) It stimulates an awareness of changes in customer desires and preferences so product offerings are more likely to remain relevant.

Business

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Phoebe is concerned that her company will be sued if they continue to exceed their quota, or allowed limit, in the fishery. This concern represents the ________ response to environmental concerns.

A) compliance with laws and regulations B) damage control C) token response D) sustainable development E) comprehensive environmental management

Business

Hunter (age 68) and his wife Jenelle (age 70) file a joint return. They furnish all of the support of Luther (Hunter’s 90-year old father) who lives with them. In 2019, the couple received $6,000 of interest income on City of Chicago bonds and interest and dividend income on corporate stocks and bonds of $50,000. Compute Hunter and Jenelle’s taxable income for 2019.

What will be an ideal response?

Business

To maintain goodwill when resigning, you should sincerely recall _________. A. your first day of work B. ways to improve the business C. positive experiences

Fill in the blank(s) with correct word

Business

Acme Global has standardized procedures and policies for coordination and control, such as banks and government departments. The characteristic suggests Acme Global is a(n) ______.

A. adhocracy B. machine bureaucracy C. strategic apex D. operating core

Business