What is an informal organization? Where is it shown on the organization chart? Explain.
What will be an ideal response?
An informal organization displays a pattern of behavior and interaction that stems from personal rather than official relationships. The informal organization is not shown nor visible on an organization chart. Informal groups and the grapevine are a part of an informal organization and these, of course, would not be part of an organization chart.
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Why does the code of ethics of many large companies fail to have significance or impact?
a. It has no employee input. b. It applies only to upper management. c. It has too much legalese. d. Its expectations are too high.
Which of the following would be best when making an appointment with a prospect over the telephone?
A. Begin the call by describing your experience. B. Avoid being persistent when the prospect reacts negatively. C. Present only enough information to create interest. D. Be creative and avoid planning what to say. E. Emphasize the product's features and characteristics.
There are three major types of business activities. ________activities involve the acquisition and disposal of resources that an organization uses to acquire and sell its products or services.
Fill in the blank(s) with the appropriate word(s).
Discuss the types of penalties administrative agencies can impose for violations