Discretionary individual behavior that promotes the effective functioning of the organization is called organizational citizenship behavior. ________ is an example of OCB.
A. Expressing criticism of management decisions
B. Usually attending staff meetings on time
C. Focusing on your job and letting other people handle their projects
D. Allowing new staff to learn about the company on their own
E. Respecting the spirit as well as the letter of housekeeping rules
Answer: E
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