Describe continuous improvement and business process reengineering and compare their advantages and disadvantages in relation to each other
What will be an ideal response?
Answer: Continuous improvement is the philosophy that small, incremental improvements can add up to significant performance improvements over time. Business process reengineering (BPR) is a procedure that involves the fundamental rethinking and radical redesign of business processes to achieve dramatic organizational improvements in such critical measures of performance as cost, quality, service, and speed. The discrepancy between the two is the magnitude of change in existing processes. Continuous improvement uses the current process as a starting point and allows for an easy transition to the next stage, which is more comfortable for many people and could be sufficient if the existing process is performing well. If a company is suffering due to inadequacy of a process, then continuous improvement may not be fast enough to permit survival in the market. BPR would allow for a quantum leap in process performance as long as all components of an organization are prepared to accept the process changes required.
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What does Brunsson find is normal in organizations?
a. Cheating b. Lying c. Hypocrisy d. Morality
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Indicate whether the statement is true or false
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