Anti-raiding covenants are:
a. illegal in all states
b. enforced by all states
c. held to be a violation of public policy in all states
d. held to be a violation of public policy in some states and enforced in others e. unenforceable in Texas and California
d
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"Symbolic atonement":
A) is a religious ceremony that has no application to customer service. B) may not fully compensate the customer but indicates that you are trying. C) describes giving dissatisfied customers something extra to try to win them back. D) Both B and C are correct.
Match each term with the correct statement below.
a. medium of exchange b. store of value c. measure of relative value d. divisibility e. portability f. durability g. stability h. scarcity 1. “How much is this briefcase?” 2. “Do you have change for a $1?” 3. “I have $6000 in the bank.” 4. Faith that a dollar today will be worth a dollar a month from now 5. “I will pay you $25 for that book.” 6. The ability to carry money around easily
Franchise agreements frequently contain an arbitration provision under which a neutral party is to make a final and binding determination whether there has been a breach of the contract sufficient to justify cancellation of the franchise
Indicate whether the statement is true or false
The inclusion of specifications or standards will help assure quality of the deliverable
a. True b. False Indicate whether the statement is true or false