A manager at a financial institution was caught in a financial scandal in which he had embezzled $40 million. The scandal garnered a lot of bad publicity and negatively affected customer trust
The company launched a campaign highlighting the safety of investor money and the checks it had put in place to avoid similar fraud. Which kind of behavior does company display here?
a) Maintain public relations
b) Maintain media relations
c) Maintain customer relations
d) Maintain employee relations
a
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Which of the following is not a tip suggested by your textbook for answering questions?
A. Stay on message B. Ask yourself the first question C. Repeat or rephrase the question D. Think of an answer while the person is speaking
Typically speakers dress a bit more ________ than audience members do
Fill in the blanks with correct word
Which of the following is an example of a demonstration speech?
A) life in a co-ed dorm B) supply-side economics C) where to go for spring break D) how to wash your hands properly
Around 1910, films were becoming more dramatically complicated, and films like Méliès' fantasies seemed increasingly passé. ___
Indicate whether the statement is true or false