Business messages are most effective if they convey an informal, conversational tone
Indicate whether the statement is true or false
True
Business
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Fostering achievements in customer service as a part of a customer service strategy should include which of the following?
a. Employee incentives b. Customer incentives c. Employee training d. Customer training
Business
All states have adopted the Federal Rules of Evidence
a. True b. False
Business
A contract under which a seller forbids a buyer to purchase products from the seller's competitors is a tying arrangement.
Answer the following statement true (T) or false (F)
Business
A policy is an explicit statement that tells a manager what can or cannot be done.
Answer the following statement true (T) or false (F)
Business