Using your best interpersonal skills, how would you respond to a patient who says she does not want her blood drawn because all phlebotomists hurt her?


Sympathize with the patient that the venipuncture can hurt slightly. Don't tell the patient that it will not hurt. Tell the patient that you will do the best you can to not hurt him or her very much. Remind the patient that the physician needs this sample to help make the patient better.

Health Professions

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Which common halon replacement agent is nonconductive, noncorrosive, and has zero ozone-depletion potential?

A. FE-36™ B. FM-200™ C. Inergen® D. ECARO-25™

Health Professions

Penetrating injuries may cause lung collapse from the accumulation of air, known as a ____.

A. hemothorax B. simple pneumothorax C. hyperthorax D. hypothorax

Health Professions

The heart's pacemaker is called the:

A. atrioventricular node. B. bundle of His. C. sinoatrial node (SA node). D. right bundle branch.

Health Professions

Once the outbreak is established, a(n) _______________ needs to be formalized, and the number of cases needs to be counted.

Fill in the blank(s) with the appropriate word(s).

Health Professions