Which technique to diagnose problems involves producing a fishbone or Ishikawa diagram?

A. Cause and effect analysis
B. Pareto analysis
C. Brainstorming
D. Kepner-Tregoe problem analysis


Answer: A

Business

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Landfall Navigation began operations in 2020 and provides a one year warranty on the products it sells. They estimate that 20,000 of the 400,000 units sold in 2020 will be returned for repairs and that these repairs will cost $8 per unit. The cost of repairing 16,000 units presented for service in 2020 was $128,000. Landfall should report

a. warranty expense of $32,000 for 2020.

b. warranty expense of $128,000 for 2020.

c. warranty liability of $160,000 on December 31, 2020.

d. no warranty obligation on December 31, 2020, since this is only a contingent liability.

Business

Who took the United States off the gold system?

A. President Kennedy B. the Supreme Court C. President Eisenhower D. President Nixon

Business

A location-based advantage for competing on an international basis can best be exemplified by

A. De Beers establishing greenfield operations in the mining region of South Africa. B. Hyundai signing a memorandum of understanding with the government of South Korea to halt exports. C. RBC Wealth Management closing operations in South Florida. D. Microsemi Corporation acquiring California-based Actel Corporation. E. Samsung diversifying and venturing into textiles and food processing.

Business

When a company chooses to maintain low-price dominance, it is using which tactical action?

A. product and service enhancements B. increased marketing efforts C. price cutting D. changing production capacity

Business