Which of the following is one of the eight dimensions of team excellence?

A. principled negotiation
B. decentralization
C. Japanese management
D. external support and recognition


D. external support and recognition

Communication & Mass Media

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Having someone describe what a product did for them or how satisfied they are with it, this ad technique is called a(n) ___________

Fill in the blank with correct word

Communication & Mass Media

Visual aids should remain __________ during a speech

a. hidden b. unveiled c. hidden until needed d. visible e. none of these

Communication & Mass Media

Which of the following statement about auditorium testing is incorrect?

a) Usually, 15-30 people are invited to a large room and asked to listen music b) Usually, between 200 and 800 hooks are tested c) Respondents are generally paid $25-$150 for their cooperation d) Auditorium music testing is designed to test only recurrents and oldies

Communication & Mass Media

Reasoned persuasion emphasizes

a. effective use of creative suggestion. b. the responsible use of evidence and proofs. c. colorful images and attractive spokespersons. d. all of the above are true of argumentative persuasion.

Communication & Mass Media