The nurse finds a patient sitting in bed, crying. What should the nurse do when the patient says that nothing is wrong?
A) Ignore the problem because the patient obviously does not wish to talk.
B) Document the patient crying and go back to see the patient later in the shift.
C) Sit in the chair beside the patient's bed, and maintaining eye contact, ask a few questions about the day.
D) Fill the patient's water pitcher and move around the room, doing some small things to make the patient more comfortable.
C
Feedback:
Sitting by the patient's bed demonstrates interest and indicates that the nurse is truly open to listening to the patient's problems and concerns. Ignoring the problem, seeing the patient later in the shift, and doing mindless tasks does not convey "being" with the patient.
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