To streamline the sales process, the CEO is implementing several changes that are triggering resistance from some sales teams within the company. To increase his power in order to overcome the resistance and to achieve the desired changes, the CEO should
A. ignore the resistance and proceed.
B. engage an arbitrator.
C. engage in organizational politics.
D. resolve the conflict through accommodation.
E. deal with the resistance through avoidance.
Answer: C
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a. a company's vendors. b. employees. c. inspection of finished goods inventory. d. a good product warranty.
________ is an organizational development (OD) technique that uses a questionnaire to gather data that are used as the basis for change.
Fill in the blank(s) with the appropriate word(s).
Which of the following groups were born into a world where the Internet and other digital technologies already existed?
A. Generation X B. Baby Boomers C. Generation Y D. Generation W E. Generation Z
Which of the following is correct?
a. A copyright can be renewed once it expires. b. A patent can be renewed once it expires. c. A trademark can be renewed as long as the mark is still in use. d. None of the above.