The steps for the deductive sequence approach for a good-news message are

a. begin with the details, state the main idea, and end on a friendly thought.
b. begin with the main idea, provide details and explanation, and end on a future-oriented closing thought.
c. start with a friendly thought, provide details, and end with the main idea.
d. none of the above


B

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Government subsidies may take the form of all of these EXCEPT

a. cash disbursements. b. tax breaks. c. bank credits. d. insurance arrangements.

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Which forces typically represent vertical competition in a value chain?

a. Potential entry and substitutes. b. Buyer power and rivalry among existing firms c. Supplier power and potential entry. d. Buyer power and supplier power

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Predictive logic should be used in situations of:

a. certainty b. uncertainty c. ambiguity d. conflict

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A U.S. company makes a sale to a foreign customer receivable in 30 days in the customer's currency. The sale would be recorded by the U.S. company on the date:

A. Of sale using the foreign currency value. B. Of sale using a projected estimate of the U.S. dollar value at payment date. C. Of sale using the current dollar value. D. When payment is received. E. Of sale using a 30-day average U.S. dollar value.

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