While listening to a presentation, Amy asks several questions, such
as "Was the reasoning logical?" and "Was the purpose appropriate
for this audience?" Amy is using which type of listening?
a. Appreciative
b. Analytical
c. Comprehensive
d. Empathic
e. Practical
b
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What will be an ideal response?
While addressing his associates, Louis, the manager of an organization, used phrases like "Imagine what you would do …" and"What would you do if the following experience happened to you?" What does the use of such expressions signify?
a. Louis used hypothetical illustrations in his speech. b. Louis used literal analogies in his speech. c. Louis used operational classifications in his speech. d. Louis used figurative analogies in his speech.
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Indicate whether the statement is true or false
Nonverbal communication may be used to __________, to add nuances of meaning not communicated by your verbal message.
A. regulate B. illustrate C. complement D. accent