Which of the following are appropriate words and phrases to use when communicating with patients via telephone?

A. What's your name?
B. What do you want?
C. I'm sorry; I didn't understand.
D. What did you say?
E. All of the above


Answer: C

Health Professions

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Indicate whether the statement is true or false

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You are walking down the hall in your facility and notice Mr. Lawson on the floor in his room. He is bleeding from a deep wound on his scalp. You should:

A. quickly run for the nurse. B. stay with Mr. Lawson and call for help. C. find another assistant to help you. D. pick Mr. Lawson up and help him to bed.

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Which of the following refers to the insurance policy number?

A. Subscriber number B. Member number C. Group number D. Alternate number

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Lateral vertebrae

a. Laterally, on side being identified b. Anteriorly, identifying side positioned closer to IR c. Place marker anywhere within exposure field d. Laterally, identifying side situated closer to the IR

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