Which indicates the most important factor in whether a conflict will be perceived or felt between two nurses? The parties involved:
1. Know and trust each other.
2. Are on the same job level.
3. Have the same values and beliefs.
4. Perform the same roles.
1
Explanation: 1. Perceived versus felt conflict depends on whether or not the involved parties know and trust
each other. If past problems have been handled calmly and rationally, and each knows what to
expect from the other, it is considered a perceived conflict. Job level, values and beliefs, and the
performing the same roles are not as important is determining which type of conflict is
occurring.
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