Answer the following statements true (T) or false (F)

Question

1. Role overload is a state of emotional, mental, and physical exhaustion, expressed as listlessness, indifference, or frustration. 
2. Extra staff at peak periods is an example of buffers managers can use to prevent employee burnout. 
3. Employee assistance programs focus on self-responsibility, nutritional and environmental awareness, relaxation techniques, and physical fitness. 
4. In managing for motivation, you should think about employees as capital assets. 

Answer 1

1. FALSE
Burnout is a state of emotional, mental, and even physical exhaustion, expressed as listlessness, indifference, or frustration.
2. TRUE
There are all kinds of buffers, or administrative changes, that managers can make to reduce the stressors that lead to employee burnout. One example is extra staff or equipment at peak periods.
3. FALSE
Employee assistance programs (EAPs) include a host of programs aimed at helping employees to cope with stress, burnout, substance abuse, health-related problems, family and marital issues, and any general problem that negatively influences job performance. A holistic wellness program focuses on self-responsibility, nutritional awareness, relaxation techniques, physical fitness, and environmental awareness.
4. FALSE
In managing for motivation, managers need to be thinking about employees not as human capital or capital assets, but as people who are investors; they are investing their time, energy, and intelligence in your organization, for which they deserve a return that makes sense to them.