Which of the following is an example of Maslow's esteem?
A. Starting a charity that helps children
B. Developing and mentoring others
C. Receiving a high-level promotion
D. Receiving regular salary increases
Answer: C
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Benchmarking ______.
A. is the process of comparing the quality of your company’s products or services and its processes with those companies considered to be world leaders in quality B. is one of the essential elements of the strategic marketing process C. is required to be compliant with government regulations D. is required by the ISO
Why is it most likely important to maintain this guest's satisfaction with the hotel and the front desk clerk?
A) The guest is visiting the ReView Hotel during the off season and is paying a below average rate for the room. B) The guest is already satisfied with the wireless service, so her cluster of satisfactions will be maintained if she is also satisfied with the hotel and the front desk clerk. C) The guest's membership in the hotel's rewards club indicates a previous level of satisfaction that should be maintained by the front desk clerk to ensure customer loyalty. D) The hotel maintains exclusivity through various pricing levels and room features. E) The clerk is the only employee of the hotel with whom the guest will have contact.
Dibert Inc. has provided the following data concerning one of the products in its standard cost system.InputsStandard Quantity or Hours per Unit of OutputStandard Price or RateDirect labor0.70 hours$20.40 per hourThe company has reported the following actual results for the product for February: Actual output 5,100unitsActual direct labor-hours 3,380hoursActual direct labor cost$74,698 The labor efficiency variance for the month is closest to:
A. $4,199 F B. $3,876 U C. $4,199 U D. $3,876 F
Americans with a Better Cause (ABC), a nonprofit organization, files a suit against the U.S. Department of Justice (DOJ), claiming that a cer-tain federal statute the DOJ is empowered to enforce conflicts with the U.S. Constitution and with a state constitution. In each situation, which source of law has priority?