One of the useful things to remember about HR metrics and analytics is “Don’t Do Metrics.” This advice means

a. that organizations without an integrated computing infrastructure should not do metrics
b. not to focus on small, narrowly targeted metrics
c. developing HR metrics should be focused on increased organizational effectiveness
d. both push and pull communications should be used


c. developing HR metrics should be focused on increased organizational effectiveness

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Discuss three critical pieces of information regarding the WHEN clause of a trigger.

What will be an ideal response?

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Which leader behavior in the adaptive leadership model means the leader needs to encourage people to focus on the tough work that needs to be done?

A. identify adaptive challenges B. regulate distress C. give the work back to the people D. maintain disciplined attention

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The concept of contingent reward is part of which theory of leadership?

a. Contingency Model b. Normative Decision c. Substitutes for leadership d. Transactional leadership

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Jill owns a retail business by herself and was sued by a customer who fell in the store. The customer claimed the business was negligent in caring for its floors. Which statement best describes Jill's potential liability?

A. Jill has no potential liability to the customer. B. Jill can be held personally liable to the customer since she is the owner. C. Jill can only be liable up to the amount she initially invested in the business. D. Jill cannot be held personally responsible; the woman's insurance must pay for the claim.

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