Answer the following statements true (T) or false (F)
1. An order-taker who has a thick accent, and someone who speaks too fast at a fast-food drive-through, are examples of communication barriers.
2. When a supervisor is afraid to voice an idea because she fears criticism, the result is a receiver barrier.
3. One of the ways to improve communication is to avoid animation.
4. Formal channels of communication are typically faster than the grapevine.
1. TRUE
Fast-food customers complain, "Those of us at the other end of the speaker often cannot understand a word being said, either because the speaker isn't working properly, because the order-taker has a thick accent, or the person is speaking too fast." All these are examples of communication barriers, or anything interfering with accurate communication between two people.
2. FALSE
In this case, there is a sender barrier, because no message gets sent.
3. FALSE
One way to improve communication is to smile and show animation.
4. FALSE
The grapevine is the unofficial communication system of the informal organization. It is never silent and it is not always accurate.
You might also like to view...
Under the perpetual inventory system, Village Fabrics purchased 25 yards of blue plaid fabric at a cost of $2.00 per yard on June 1; on June 3, 22 yards were sold of the blue plaid; a new shipment came in with 25 more yards at a cost of $1.25 per yard on June 5; on June 15, 17 yards of the blue plaid fabric were sold; Village Fabrics purchased another 25-yard bolt at a cost of $1.00 per yard on
June 19; on June 27, 11 more yards had been sold. What is the value of inventory as of June 30 under the LIFO method? a. $25.00 b. $31.25 c. $30.00 d. $35.00
If a company's bonds are callable:
A) the bondholder has the right to sell an option on the bond. B) the issuing company is likely to retire the bonds before maturity if the bonds are paying 8% interest while the market rate of interest is 4%. C) the bonds are never allowed to remain outstanding until the maturity date. D) the investor never knows what the redemption price will be until the bonds are actually called.
Which element below is not one of the three main levels of strategy during the strategic planning process?
a. Divisional b. Functional c. Tactical d. Organizational
Whether a law is constitutional depends on its source
Indicate whether the statement is true or false