Process innovation:
A. is highly disruptive.
B. cannot be patented.
C. usually involves very small improvements in products
D. improves the efficiency of an organizational process, especially manufacturing systems and operations.
Answer: B
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A. Botnet. B. Spam. C. Social Engineering. D. TraceRT.
Teresa came up with an idea for a new product. This is an example of ______.
A. productive forgetting B. innovation C. supervisory support D. vision
A tortilla chip workstation produces 1,000 chips in 20 seconds. What is its bottleneck time?
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Objectives during a sales call include making the customer ________.
A. want to buy the product or service from you B. aware of your product or service C. want to buy your product or service D. All of these.