Computerized charting will be initiated on select units of the hospital. Orientation to this new system will be provided to each nurse by a team of nurses educated in nursing informatics. Of which is this an example?
1. Power-coercive strategies
2. Empirical-rational model
3. Lippitt?s Phases of Change
4. Normative-reeducative strategies
2
Explanation: 1. Introduction of new technology that improves quality assurance would be readily accepted
after in-service education and perhaps a trial use. Power-coercive strategies are based on the
application of power by legitimate authority, economic sanctions, or political influence.
Lippitt?s Phases of Change is a seven-step process to change that involves participants in every
step of the process. Normative-reeducative strategies focus on people?s roles and relationships,
perceptual orientations, and attitudes in order to accept change.
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